FAQS
Frequently Asked Questions
We answer your IPTV Questions.
GENERAL QUESTIONS
Order and Subscription
How do I subscribe to this IPTV service?
- Open the subscription page to view packages and prices.
- Choose your service and you can pay by Visa, Mastercard.
- We will deliver your order manually within 5 minutes to 12 hours.
How is my IPTV subscription delivered?
- We usually process orders manually (for security purposes), so please be patient after payment.
- Your subscription details will be sent to the email address you mentioned in the payment form.
- Delivery of your subscription usually takes up to 5 minutes but 12 hours. If you have not received your order after 12 hours, please contact us and check your inbox/spam first.
Can I test the service before ordering?
Yes, you can request a free 48-hour test first, then check the quality and playlist. (Click here)
Only 1 x Trial access per customer allowed. If you like the service, you can click here to subscribe.
Why have not receive My Subscription Code?
Does my subscription take effect immediately after I pay?
The subscription becomes effective from the moment you receive the activation message in your email.
Example.
Haley signed up for a 3-month subscription at 11:55pm on February 17 and received her activation credentials at 00:10am on February 18. Haley’s subscription will be available for the next 3 months starting at 00:10 am on February 18.
Payment and Financial
Payment Methods
Do You Offer Refunds?
- We are confident that you will be satisfied with your IPTV subscription with us.
- If necessary, we will refund your IPTV subscription fee but you must let us know within 2 days of buying our service.
Line / Service
How many channels do I get?
- Full HD & 4K Channels
- 9000+ Live Channels
- 45,000 Movies+ 4,000 Series
Can I use two devices in one subscription at the same time?
How much bandwidth does the IPTV stream use?
Can I change the M3U format to Mag Service?
Multi-room connection
Device / Install
What kind of devices do you support?
We support a variety of devices such as Firestick, Android smartphones, Android boxes, Android tablets, PCs, Smart TVs, iPhones, iPads and Apple TVs.
You can view installation tutorials for various devices here.